Breakout Sessions 10 - 10:50 am | Monday, January 15
Session Title: How To Market To – Sell To – And Service People Not Like You
Session Description: If you could grow your business simply by marketing to your existing clients and raking in more referrals, making money would be a cakewalk. But to generate new revenue, you have to win over the customers and prospects you’re not getting but could be. And typically, the customers you’re not getting are ones who are “not like you”.
When working with diverse customers and prospects, you need to be able to break through barriers to connect in a meaningful way, build trust and tap into values. You need tactics that are crafted specifically for diverse groups of people and their cultural preferences.
Using consumer insights and real-world, relatable examples, “How to Market to, Sell to & Serve People Not Like You” shows you how to grow your business with simple, effective, and proven tactics that don’t cost a dime or take weeks to get off the ground.
In This Info-Packed Session, You’ll Learn:
- The research-based differences for how men and women want to be sold. This is a game-changer!
- Consumer insights for diverse groups that will cement your relationships and foster exceptional customer experiences
- How to smooth over mistakes and problems – the EXACT words customers want to hear from you. And the ones they don’t.
Speaker: Kelly McDonald, Speaker and Author, McDonald Marketing
Designation: MAS 1.0
Location: Lagoon L
Session Title: How To Use Creativity And Merchandising To Set Yourself Apart
Session Description: You have delivered the product. Now what? This is just the beginning of the process, and now is the time to show your clients what sets you apart from the others. Creativity, design and execution will help both you and your client succeed.
Speaker: Jessica Gibbons-Rauch, MBA, CAS, Manager, Professional Development Learning Programs, PPAI; Quinn Bui, CAS; Samantha Fullerton, Senior Account Executive, BAMKO
Designation: CAS 1.0
Location: Lagoon H
Session Title: Technology Tools To Maximize Profits
Session Description: Digital transformation isn’t one thing. It is multifaceted, with each unique branch resulting in a better experience for your customers, allowing you to increase your value and revenue. Hear where digital transformation is headed in 2024 and beyond, what you need to know and the different factors that affect your customers’ experience.
Speakers: Moderator, Nick DiNicola, MAS, Digital Transformation Manager, PPAI; CW Karstens, Director, Digital Transformation, PPAI; Rose Arendarczyk, Sr. Vice President, Transformation; HALO Branded Solutions; Joe Hoffmann, Sr. Vice President, Operations, iPROMOTEu; Shawn Reed, Director of IT, Showdown Displays
Designation: MAS 1.0
Location: Reef B
Session Title: Creating Wild Business Growth By Embracing Your Standard
Session Description: Standing out in a crowded marketplace is one of the most challenging hurdles to overcome. In this session, Bill Petrie will explain why standardizing every aspect of a promotional products business is the key to growing and scaling a business. Using specific examples that can be implemented immediately, this session will show each attendee how to use standards – and hold firm to those standards – as a point of differentiation that will lead to wild success.
Speaker: Bill Petrie, Founder & Creative Director, brandivate
Designation: MAS 1.0
Location: Breakers B
Session Title: Finding Your Knowledge Network
Session Description: We all have questions, but don’t always know where to go to find the answers. In this session, hear about the different industry communities that are available to you, a place where you can post your questions and get answers from those in the promotional products industry.
Speakers: Moderator, Brenda Speirs, CEO, Buzztag; Blake Bozeman, MAS, Vice President of Sales, SAGE; Kate Plummer, Director of Sales, HPG; Lisa Bibb, MAS, Executive Director, GAPPP
Designation: CAS 1.0
Location: Breakers E